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The customer response management /

Richard, Darlene D.

The customer response management / Darlene D. Richard - Sydney : McGraw Hill , c2002. - xiv, 546p. : ill. ; tab. ; 24cm.

Includes index.

ISBN: 9780074709788 007470978

Subjects--Topical Terms:
Buisness

Dewey Class. No.: 658.812 / RIC

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