The customer response management / (Record no. 20620)
[ view plain ]
| 000 -LEADER | |
|---|---|
| fixed length control field | 00547nam a22002057a 4500 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20120703114530.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 110704t xxu||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9780074709788 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 007470978 |
| 040 ## - CATALOGING SOURCE | |
| Transcribing agency | PK-SaU |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Edition number | 21 |
| Classification number | 658.812 |
| Item number | RIC |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Richard, Darlene D. |
| 245 ## - TITLE STATEMENT | |
| Title | The customer response management / |
| Statement of responsibility, etc | Darlene D. Richard |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc | Sydney : |
| Name of publisher, distributor, etc | McGraw Hill , |
| Date of publication, distribution, etc | c2002. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xiv, 546p. : |
| Other physical details | ill. ; tab. ; |
| Dimensions | 24cm. |
| 500 ## - GENERAL NOTE | |
| General note | Includes index. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Buisness |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Books |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | University of Sargodha-Central Library | University of Sargodha-Central Library | 07/04/2011 | 658.812 RIC | 64307 | 07/04/2011 | 07/04/2011 | Books |